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CUSTOMER SERVICE REPRESENTATIVE  Print Application Form PDF

Cable Services has an opening for a reliable individual with strong customer service skills and office experience to work Customer Service in a local technology business. 

Duties:

  • Sort, open & assist in processing mail
  • Assist with payment entry into computer
  • Answer phones and route calls
  • Receive payments from cable & Internet customers
  • Assist customers with billing, Internet and Television questions
  • Schedule of installation and service work in Windows based software
  • Answer or forward email questions
  • Demonstrate TV, Internet, and other broadband services
  • Daily interaction with Computer division
  • This is not an entry level position
  • Full time 40 hours per week – may consider part-time

Needed Qualifications: 

  • HS graduate, college or business school training preferred

  • 5 years previous office or customer service experience

  • Previous employment references

  • Good accounting skills - will work with electronic billing, ACH, credit card

  • Strong computer experience and able to use email and enjoy the Internet

  • Office equipment experience, fax, copiers, word processing

  • 10-digit keypad entry, speed test available at CSI

  • Fast learner. Able to handle a variety of tasks

  • Good communication and clerical skills. Pleasant phone voice

  • Enjoy customer interaction, on phone and in-person

  • Reside in CSI Jamestown cable service area

  • Office building is smoke-free

Wage range $15-20/hr, plus benefits, depending on qualifications. If you have more experience & skills, apply and let’s talk.  Normal work hours 8 am to 5 pm M-F. Other benefits available for full time after 60 days: single BCBS health/dental insurance, Cable TV - High Speed Internet.  CSi has Simple IRA retirement and Well Pay after qualified.

Submit employer job application Print Application Form PDF and resume to ND Job Service or

attn: Roy Sheppard, Cable Services, PO Box 608, Jamestown ND 58402

Job Online at North Dakota Job Service.   Rolling Interviews - we will contact qualified applicants - until position filled.

Cable Services is an equal opportunity employer - if you believe you have been discriminated against in employment on the basis of race, color, religion, national origin, sex or age, you are entitled to notify the EEOC, Washington, DC. 20506.

Posted January 9, 2018

if you have experience in the following areas, you can always submit your resume/job application for future reference when we have an opening in that area.

  • Cable TV Maintenance Technician or Installation
  • Television Production & Computer Graphics
  • General Accounting
  • Customer Service supervision

Cable Services, a Cable TV & Broadband service company since 1964. Our broadband services are expanding and we will in the future be in need of motivated individuals looking for long term employment in eastern North Dakota to join our team of experienced hometown professionals.  The CSi family of services ranges from Cable TV to Internet to Computer sales & repair, Networking, Television production, News, advertising, website, and other technology services.

 

Print Application Form PDF

Submit employer job application and resume to:

attn: R Sheppard, Cable Services, Inc, PO Box 608, Jamestown ND 58402

in person:   Cable Services,  308 Second St SW, Jamestown, ND - in Historic Franklin School  Map of Jamestown

Cable Services is an equal opportunity employer - if you believe you have been discriminated against in employment on the basis of race, color, religion, national origin, sex or age, you are entitled to notify the EEOC, Washington, DC. 20506.

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